Sending and delivering ashes - how does this work?

It is very simple. If you have ordered a product that has ashes we have a courier company that is by law allowed to pick up and deliver pet ashes.

After you place your order:

1. We email you instructions on where to leave the ashes for the courier to collect - or you can tell us what suits you 

2. The courier picks up and delivers to us

3. We fulfill your order and send back using the same courier company.

We take the upmost care with your ashes and have an arrangement with the courier company to handle with upmost care.